Privacy Policy

Last updated: March 9, 2026

UnderTheDrone (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled safely, transparently, and in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Information We Collect

We collect the following types of information when you use our website:

Account Information: Name, email address, password, subscription level.
Profile Information: City, country, phone number, website, bio, drone experience, showcase videos, gallery images.
Billing Information: If you make a purchase, your name, billing address, and payment details are processed by our third‑party payment processor. We do not store credit card numbers.
Technical Data: IP address, browser type, device information, pages visited, and cookies.
Communications: Messages sent through our enquiry system or support chat.

2. How We Use Your Information

Your information is used for the following purposes:

To create and manage your account.
To display your public operator profile on the website.
To process subscription payments.
To send verification emails, notifications, and service updates.
To improve website performance and user experience.
To respond to enquiries and support requests.

3. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

Consent: When you create an account or agree to cookies.
Contract: To provide your subscription and account services.
Legitimate Interest: To maintain website security and functionality.
Legal Obligation: For tax, fraud prevention, and regulatory compliance.

4. Public Profile Visibility

Information you choose to publish on your operator profile (name, city, videos, gallery, experience, etc.) will be publicly visible and searchable on UnderTheDrone.

You may edit or remove your profile information at any time from your dashboard.

5. Payment Processing

Payments are handled securely by a third‑party payment processor. We do not store or have access to your full credit card details.

By making a purchase, you consent to your billing information being shared with the payment processor for the purpose of completing the transaction.

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may accept or decline non‑essential cookies through our cookie banner.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data will be removed or anonymized unless we are legally required to retain certain information.

8. Your Rights (GDPR)

You have the right to:

Access your personal data.
Correct inaccurate information.
Request deletion of your data.
Download a copy of your data.
Withdraw consent at any time.
Object to certain types of processing.

To exercise your rights, contact us at: support@underthedrone.com

9. Data Security

We use industry‑standard security measures to protect your data, including encryption, secure servers, and restricted access.

10. Third‑Party Services

We may use third‑party services for hosting, analytics, email delivery, and payment processing. These providers only receive the data necessary to perform their services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: support@underthedrone.com
Website: https://underthedrone.com